Morgan F., The Woodlands TX.
I could not recommend WPS enough, and can't thank Dana and John enough for being so flexible and working with my schedule. They're not a business concerned with cheap short-term solutions, and they take the time to go over the specifics of what work they've done and why, how it works, and how it helps me and my vehicle in the long run.
I've brought in my jeep a few times before, but my most recent visit really made an impact. Having ordered replacement wheels and tires from an online provider and needing a general tune-up and brake work, Dana and her staff not only helped coordinate with the tire shop they closely work with, but also took my vehicle in for the swap so all I had to do was pick up the old tires. They were also extremely flexible when my scheduling was tight, and when I had a concern about my brakes the day after getting the car back, they took it in early the next morning and explained everything they were checking for and fixing as I watched them work. After the work was done, Dana continued to keep in contact with me to make sure the jeep is driving well and that I don't have any concerns. The customer service side and care WPS shows its clients is incredible.
In terms of quality of service, I have noticed a huge improvement in ride quality, so much so that it doesn't even feel like the same car. Even the most insignificant issues I'd mentioned to the team were addressed and fixed (like a slight delay in the AC kicking in), and there was never any superfluous work done that my car didn't actually need. I really appreciate the work and care Dana and her team put into my baby, because I'm primarily interested in my jeep's long-term longevity, and it's clear that they know exactly what they're doing and share the same cares. WPS has a very happy client on my end, and I'll come to them first with any work and/or concerns.
Russ H., Conroe, TX.
Good morning, Dana,
Yes, the stabilizer was the missing puzzle piece. The steering is tight, steering wheel is perfectly straight, and it drives straight down the highway if you let go of the wheel. It’s perfect! You and John exceeded my expectations and have made me one very happy customer. Be sure and pass this on to John as well please. Y’all are the suspension Dream Team! I will definitely be back. Thank you so much.
Matt M. (4Runner)
Amazing experience every time I have brought my truck in. Extremely accommodating as far as available windows for work. Extremely communicative during entire process, from planning to execution. Also a big contributor to local car culture, be it classics, performance or off-road.
Raymond & Adria H. (67 Mustang)
Dana and John did a great job trouble shooting my 67 Mustang and upgrading the suspension and exhausts. Thank you for your great communication, quality of work, and integrity.
Leonard M., Spring, TX (2009 Chevy 1500)
I just wanted to let you know that I drove the truck A LOT this past weekend, probably close to 300 miles, and I am really happy with the way it rides. My wife and son were able to ride in the truck with me with no suspension issues and that has made me really happy. So I am very pleased with the results and look forward to bringing my truck to your shop for future modifications. Thanks again.
Sam W., Fresno, TX (2017 F250)
The truck rides better than I thought it would w/the Carli Backcountry! You don’t even notice the little bumps at all anymore. I am really happy with the ride quality and the quality of work that was done by y’all. The experience was top notch. Also have already recommend you to some other people looking at Carli kits. I need to follow your Facebook page too. See you soon.
Brian A., Alvin, TX (2018 F350)
The ride back to the house and to the deer lease was awesome. Beyond pleased on how much smoother it is with the Carli Pintop. Totally different truck. Everything functions like I had hoped it would. Thank you for all the help getting this done the way I wanted. It would have been a nightmare piecing it together by myself. Thank you again, and talk to you soon.